The first step in receiving case management services is the initial assessment conducted by one of our case managers. By assessing each client's individual understanding of their strengths, personal needs and psychosocial difficulties we can create a case management plan that establishes personalized goals and tasks with the aim of increasing client individuality and overall life satisfaction.

Common goals found in our treatment plans include:

• Help set schedules or routines in order to facilitate time management;

• Provide transport and escort to appointments, services or tasks;

• Facilitate connection to community resources;

• Support clients with job searches, resume building, interview prep, etc.;

• Provide medication education and management;

• Teach self-advocacy skills including patient rights within the mental health community. This can help clients make informed decisions;

• Help obtain documentation in order to promote a more independent lifestyle (e.g., drivers license, state issued ID, etc.).

The MendCenter case management team meets with the client and his or her support system to assess progress and setbacks in order to continually personalize their case management plan.